Rooms: Tidy, clean, well-presented, Roomy. Bed: It is very comfortable and clean. It smells clean and good. The size is adequate. The pillows are super comfy. I wanted a similar pillow. would like to know, how to source one. Breakfast: Good atmosphere, can be improved. Menu change will help. The coffee machine gave me trouble on both days of my stay. Though staff are helpful. Car Park: Adequate, touchless pay system worked well. $20 per overnight, is okay, though discounted rates for over one-day booking will help. Doorman or Luggage transfer to the room: This service was not there during my check-in/Check-out. Definitely a thumbs down from my side. Online check-in/Check-out: Well done, save time and hassle. Keep it up.
Nathan
มกราคม 2568
We recently stayed at your hotel, and while the room was acceptable, I was disappointed that basic requirements such as water were not provided. and lights in the room were not working properly. I would like to highlight that the night staff, Henna, was excellent. However, the morning staff member on January 12, 2025, did not provide the level of service expected. She was unable to answer any of our questions and frequently apologized in rude manner without attempting to address our concerns or meet our expectations. I hope this feedback helps in improving guest service moving forward. Thank you for your attention to this matter.
Ashara
มกราคม 2568
I came for the Taylor Swift concert and I absolutely loved that you organised buses to get us to and from the venue, and at a really affordable price too!
Ashleigh
กุมภาพันธ์ 2567
The bed was really comfortable and the room was neat and tidy. The location was really central to a lot of surrounding areas and was a short drive to Olympic Park for a weekend event we had on. The indoor pool and spa is always a big tick with kids when looking for places to stay also.
Kylie
สิงหาคม 2567
Parking was easy there is a cost $20
Samara
กันยายน 2567
The room was very spacious and well laid out. The bed was one of the most comfortable beds I have ever slept in, firm but incredibly soft and comfortable with clean, crisp bedding and good pillows.
Joanna
มีนาคม 2568
The bed was bigger than our king-size bed at home. Shampoo, conditioner, and shower gel supplied. Car park was good and secure, but not undercover. Right across from the racecourse. Could see Accor Stadium from the hotel - and found out they do shuttles to Stadium when there is an event. Room service menu cheaper and more options than the restaurant. Oh , the water pressure in the shower was amazing.
Ginger
มีนาคม 2567
Comfy beds. Nice view.
Patricia
เมษายน 2567
We stayed one night for Taylor Swift concert. The hotel catered for this extremely well. There was even friendship beads in the foyer available for everyone! They had arranged a bus for transport too which was a lovely surprise and made the night easy esp for families! Our 2 rooms were interconnected, as requested and rooms were spacious and clean and comfortable. Thank you!
Roslyn
มีนาคม 2567
The beds were super comfy, staff were friendly, courteous and professional. Conveniently located near Woolies, Maccas and Pharmacy Great value for money, even has a pool. We just needed an overnight stop over in between trips but enjoyed it so much were tempted to extend our stay.
Catherine
สิงหาคม 2567